New or existing player?: Existing
Device Type (e.g. Laptop/Desktop): Laptop
Connection Type (e.g. Wired/Wireless): Both
Operating System (e.g. Windows 7): Windows 8
Bit Type (e.g. 64-bit): 64
Description of Issue (please provide specific details on what your issue is): Ariesms crashes or showing the below box "cannot access game" at random point of launching ranging from
1) before the wizet nexon loading
2) after the wizet nexon loading
3) after choosing channel (usually takes more than 1min to load into channel if it does not crash)
4) after typing PIC (usually takes more than 1min to load and crash)
Sometime after a few numbers of failed attempt entering into game/crashing, it will show a blank box as shown in Screenshot_7.jpg. So I have to rename the folder in order to continue trying to launch the game. This problem intensified after updating to v200.
Crashes in game
1) crash after exiting cash shop (high tendency)
2) change channel (low tendency)
Methods you have tried:
1) moving Ariesms folder to other destination (not working)
2) switching from both wired and wireless (not working)
3) restarting (basically i have to attempt launching the game for more than 20+ times for 1 successful entering the game)
4) Another device of mine seems not having this problem, hence connection issue doesnt seems to be the problem I suppose
5) Windows defender and antivirus are disabled all this while
6) AriesMS allowed in firewall
Additional remarks:
Device Type (e.g. Laptop/Desktop): Laptop
Connection Type (e.g. Wired/Wireless): Both
Operating System (e.g. Windows 7): Windows 8
Bit Type (e.g. 64-bit): 64
Description of Issue (please provide specific details on what your issue is): Ariesms crashes or showing the below box "cannot access game" at random point of launching ranging from
1) before the wizet nexon loading
2) after the wizet nexon loading
3) after choosing channel (usually takes more than 1min to load into channel if it does not crash)
4) after typing PIC (usually takes more than 1min to load and crash)
Sometime after a few numbers of failed attempt entering into game/crashing, it will show a blank box as shown in Screenshot_7.jpg. So I have to rename the folder in order to continue trying to launch the game. This problem intensified after updating to v200.
Crashes in game
1) crash after exiting cash shop (high tendency)
2) change channel (low tendency)
Methods you have tried:
1) moving Ariesms folder to other destination (not working)
2) switching from both wired and wireless (not working)
3) restarting (basically i have to attempt launching the game for more than 20+ times for 1 successful entering the game)
4) Another device of mine seems not having this problem, hence connection issue doesnt seems to be the problem I suppose
5) Windows defender and antivirus are disabled all this while
6) AriesMS allowed in firewall
Additional remarks:
