Terms of Service (TOS)

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Elyx

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Jul 12, 2018
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T E R M S O F S E R V I C E
Powered by Elluel Network


The agreement written within this thread is listed according to their priority and their relevance in terms of application to you. Should any conflict arise between any Staff member’s action that is not according to the Terms of Service, please report it immediately. The term written in this thread applies automatically to all users upon the creation of any accounts and/or interactions with services associated with Elluel Network, and you will verify agreement to all the terms of the creation of an account. We reserve the right to block you from any and all services for any reason, including, but not limited to, breach of any term written. Multiple rules can and will be applied depending on the situation and/or case where punishments imposed will be taken from each rule included within the case. These terms are not a form of user oppression, but a standard to create a fun, friendly, and fair environment for all users of any or all of our services. Terms of Service will change from time to time. It is your duty as a player to review the Terms of Service whenever necessary.

From herein, these terms will and shall be used within the Terms of Service (ToS). The Terms of Service may be referred to as "ToS". Game Masters shall be referred to as "GM" and Staff Members shall be referred to as "we, our, or the staff". All in-game possessions, items, currencies, and/or personal gain (but not limited to) within AriesMS will be referred as "internal"; all possessions, items, currencies and/or personal gain (but not limited to) outside of AriesMS will be referred as "external". Any breach of the terms written will be referred to as "offence" or "offences". These rules apply automatically to all of our services, which include "Game", "Forum" and "Discord". Elluel Network has no affiliations with other platforms that are not mentioned in the Terms including Reddit.

We reserve the right to deny you access to the server and issue punishments accordingly.


ACCOUNTABILITY DISCLAIMER

The Terms of Service, "Game", "Forum" and "Discord" available through the services of Elluel Network may include inaccuracies or typological errors, hence, changes are periodically added to the TOS herein. Elluel Network Staff reserves the right to make improvements to the terms mentioned in the Terms of Service throughout services provided by the Elluel Network at any time. Once changes have been made, an announcement will be given within the 'Announcement' section accordingly. Any information relied upon hearsay shall not be entertained.

TYPES OF PUNISHMENTS

  1. WRITTEN WARNING
    Written Warnings are written warnings issued/received via the Forum or Discord. These warnings have the same punishment-tier as a Strike, and are only issued for offence(s) committed on the Forum and/or Discord.


  2. STRIKE
    The Strike System will act as an in-game warning system concerning minor rules and/or where the severity does not warrant a Jail or Ban for offence(s) committed in-game. When a verbal warning is imposed in-game, a Strike will be given. Upon the 4th Strike, an immediate 3-day ban will be imposed. A 7-day on the 5th Strike, 30-day on the 6th Strike and a permanent ban on the 7th Strike. In the case of a player not receiving a Strike for a period of time, previous Strike(s) received will expire (non-inclusive of players that are at the 7th Strike).


  3. JAIL
    Jail is a custom location in the Game in which usage of megaphones, travel options, travel commands, Cash Shop, Auction House and changing of channels will be disabled; and where players will not be allowed to leave (regardless of whether the player decides to log off) until the duration imposed expires. Jail duration(s) will be paused should player(s) decide to log off whilst serving the term; and will only resume after logging back in. Players that are jailed will be given a Strike in accordance with the offence committed.


  4. TEMPORARY BAN
    A temporary ban refers to a temporary suspension of an account where the account will not be accessible throughout the entire duration of the ban. Durations may range from 1 to 60 days, where the minimum duration imposed is 1 day and is dependent on the severity and/or offence committed (with the exclusion of Rule 2.6 for the maximum number of days that can be imposed). Players with Game account(s) imposed with temporary bans are not allowed to access the Game with other accounts and/or devices throughout the entire duration of the ban on the particular account; doing so commits an offence under the Ban Evasion rule and additional punishments will be imposed.


  5. PERMANENT BAN
    A permanent ban refers to a permanent suspension of an account where the account will not be accessible indefinitely. Permanent bans are imposed for heavy offences and/or where the Staff deems fit necessary. Players with Game account(s) imposed with permanent bans will no longer be allowed to access the game with other accounts and/or devices; doing so commits an offence under the Ban Evasion rule and additional punishments will be imposed.

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1. GENERAL RULES
The terms listed under General Rules (inclusive of punishments) applies for all AriesMS services and/or platforms.

1.1. RESPECT
Discriminating against any other members based on race, religion, sexual orientation or age will not be tolerated. Respect is a large topic and is handled on a case-by-case basis. Being uncertain if your message may come across as abusive/rule-breaking, we advise against posting such messages on ANY platform at all. While we exercise freedom of speech, excessive use of profanity is still liable to punishment. This rule is inclusive of offensive names and/or IGNs used during character creation. Please note that no warnings shall be given out for serious matters such as gender discrimination, racial slurs, offensive jokes, offensive IGNs, abusive messages, and/or deemed fit by us. Strikes will be given out instead of verbal warnings, we will not hesitate to take action upon any individuals that disrespect other individuals. Any attempt at doing so will only result in immediate punishment.

Punishments range from:

  • Strike or Written Warning
  • Temporary suspension of Game, Forum and/or Discord account(s); 1 to 30 day(s).
  • Permanent suspension of Game, Forum and/or Discord account(s)

1.2. HARASSMENT
Harassment of any form shall not be welcomed within any service of Elluel Network. This includes; but not limited to, usage of racial/homophobic slurs, slander, libel, name-calling, deliberate hostility towards other players, flaming, trolling, profanity, defamation, & deliberately causing stress to other players (inclusive of massively reducing a Game character's Fame values with a minimum of 5 counts and above). Harassment is handled on a case-by-case basis by us. Actions pertaining to 'doxing' or the publication of private and personal information of any player of the community will not be tolerated. Any acts of doxing will result in a permanent suspension from all our services. Attempting to ruin the experience for other players on any of our services will not be TOLERATED AT ALL.

Punishments range from:

  • Strike or Written Warning
  • Strike and Jail; 60 minute(s) to 24 hour(s)
  • Temporary suspension of Game, Forum and/or Discord account(s); 1 to 14 day(s)
  • Permanent suspension of Game, Forum and/or Discord account(s)

1.3. ADVERTISEMENT
Advertising another network, private server, phishing, scamming websites, Discord server, social media platforms (regardless of whether or not you own the account), and any cause that you stand to benefit from is strictly forbidden. The only exception to this rule is your own Twitch channel (only if streaming any of our servers).

Punishments range from:

  • Strike or Written Warning
  • Permanent suspension of Game, Forum and/or Discord account(s)

1.4. IMPERSONATION
Impersonation of any sort is strictly forbidden, this includes staff impersonation and player impersonation. You shall only appear as yourself, and no one else. Regardless of the available service (Game, Forum, or Discord), any attempt at impersonation will result in the user being severely dealt with. To clarify, informing players of rules and other useful information is allowed, but lying about being part of the staff is NOT. Claiming you have the authority to punish another user on any service falls under this. In-game names with the rearrangement of alphabetical and numerical characters and/or the substitution of characters to retain a similar representation of a Staff member's name will also be classified as Impersonation (e.g. 3lyx, Novha, Psyro).

Punishments range from:

  • Temporary suspension of Game, Forum and/or Discord account(s); 14 to 30 day(s)
  • Permanent suspension of Game, Forum and/or Discord account(s)

1.5. PROFITING
Profiting refers to the exchange of any internal possession and/or gain (inclusive of but not limited to; accounts, levels, IGNs, items, currencies) for any external possession and/or gain inclusive of but not limited to the list mentioned. The rule applies regardless of such exchange if they are internal to external, or external to internal. The only exception of an internal-to-internal transaction that is not allowed is the selling and/or buying of in-game accounts. Transaction(s) involving Profiting is STRICTLY forbidden; this is inclusive of (but not limited to) performing the transactions, attempts to commit the act of such transactions, the intention to perform the act of a transaction, to use it as a joke, to troll and/or advertising the intent to commit the act of such transactions (regardless of buying or selling). Signature and avatar shops are allowed, but straight pictures are not. You may not use copyrighted materials on any of our services. You are also not allowed to have transactions of any sort for the following: maps, forum names, and/or forum points. Requesting people to subscribe to your accounts that you stand to profit from on other websites or advertising referral links to other sites that you can profit from is also prohibited (inclusive of your own Twitch channel).

Punishments range from:

  • Strike or Written Warning
  • Temporary suspension of Game, Forum and/or Discord account(s); 14 day(s)
  • Permanent suspension of Game, Forum and/or Discord account(s)

1.6. PURCHASE OF ARIES POINTS
Purchasing of Aries Points from the network and the servers under it are/should be done so willingly with your own account. After completion of the purchase, you have no right whatsoever to refund/chargeback for whatever reason. If you fail to receive the Aries Points that should be awarded immediately, please visit this link to submit a missing Aries Point ticket. All items that are purchased from the Aries Point NPC are a form of token of appreciation for the constant support of the network. All purchases are FINAL and nonrefundable.

Punishments range from:

  • Permanent suspension of Game, Forum and/or Discord account(s)

1.7. VOTE ABUSE
Each ACCOUNT may only receive 3 Vote Points every 24 hour(s)
. All votes are recorded by your IP address. If you are sharing the internet with other users of the network, we apologize, but due to this restriction, you must share the votes. Any player caught gaining more than 3 Vote Point(s) per 24 hour(s) for an account, aside from paying another user for the Vote Point(s), shall be considered vote abusing and actions will be taken accordingly. When voting, please ensure to complete the captcha on GTOP’s website before selecting the Submit option. For more information on the process of voting, you may refer to the Voting Guide here.

Punishments range from:

  • Temporary suspension of Game, Forum and/or Discord account(s); 7 to 30 day(s)
  • Permanent suspension of Game, Forum and/or Discord account(s)

1.8. BAN EVASION
Evading a ban/punishment is not allowed. If you have been banned, either temporarily/permanently, you are expected to abide by that and not access or attempt to access the service that you have been banned from. Any players caught attempting to get around their ban from any of our services, be it Game, Forum or Discord will be punished accordingly. This includes altering IP and/or HWID, creating new accounts, having a friend to login your account, and/or using different computers to access the service.

Punishments range from:

  • Temporary suspension of Game, Forum and/or Discord account(s); 30 day(s) (for accounts imposed with temporary suspension)
  • Permanent suspension of Game, Forum and/or Discord account(s) (for accounts imposed with permanent suspension)

1.9. REPORTING OFFENDERS
As a player of the network, it is your responsibility to report any wrongdoings of any other users, Game Masters included. Should there be a need to contact any support for in-game support please contact us via @gm, any online staff will attend to you; this is not inclusive of bug reports, please report bugs on the Forum accordingly. Players are strongly discouraged from submitting false reports. In the event of inaccuracies in reports due to misunderstanding, the accuser is to correct the report with the relevant information at the earliest time possible. Evidence is required to make reports, such as screenshots/videos to help us understand and resolve the issue. False reports will result in punishments, and repeated offenses will increase the severity of the punishment; where punishments will apply for both the accuser and the accused.

Punishments range from:

  • Temporary suspension of Game, Forum and/or Discord account(s); 7 to 30 day(s)
  • Permanent suspension of Game, Forum and/or Discord account(s)

1.10. SPAMMING
Spamming refers to the act(s) of repeatedly posting, sending, using functions of any platform to send messages and/or convey your intent. This is inclusive of, but not limited to, messages containing massive amounts of text with or without the intention to clog the chat(s), the initiation of the act of spam by means of unauthorized events, hindering the usage of the chat(s) and engaging in conversation(s) via global messages (e.g. megaphone). There is no reason for you to spam on any platform which includes the Game, Forum, and Discord in order to grab attention. Such acts disrupt the experience for others and are forbidden.

Punishments range from:

  • Strike or Written Warning
  • Strike and Jail; 30 minute(s) to 24 hour(s)
  • Temporary suspension of Game,Forum and/or Discord account(s); 1 to 30 day(s)
  • Permanent suspension of Game, Forum and/or Discord account(s)

1.11. LANGUAGE
As this is a global server it is advised that only English should be used as the universal language – this applies for the Game, Forum and/or Discord. Any public engagements should be in English or have an accurate translation in English. Such engagements in-game include megaphone and any interactions with other players for any activity or transaction. Individuals that wish to converse in another language other than English should do so in a private chat in consideration of other players. Languages aside from English are only allowed if conversing in a private chat.

Punishments range from:

  • Strike or Written Warning
  • Strike and Jail; 30 minute(s) to 24 hour(s)
  • Temporary suspension of Game, Forum and/or Discord account(s); 1 to 7 day(s)

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2. IN-GAME RULES
The terms listed under In-Game Rules (inclusive of punishments) apply in-game only. However, in the event of permanent suspension of Game account(s), a permanent suspension will also be imposed for the respective Discord account(s). The application of the terms 'client' and 'merchant' will be applied in Rule 2.4, 2.5 & 2.6; where 'client' will be used to refer to the buyer and 'merchant' will be used to refer to the seller. The application of the terms 'bid' and 'auction' will be applied in Rule 2.4 & 2.6; where 'bid' will be used to refer to an offer from a client and 'auction' will be used to refer to a bidding process initiated by a merchant.


2.1. HACKING
Hacking refers to act(s) of cheating using illegitimate methods to create advantage(s) and/or disadvantage(s) for yourself or others beyond standard gameplay. Such acts include the usage of third-party programs inclusive of but not limited to; macro programs, game trainers, and/or any other program(s) that automate specific functions of the Game. Players committing such acts are referred to as hackers, and being in a party with a hacker also constitutes as Hacking. Players are not allowed to run two clients on the same Hardware ID, such act(s) will also constitute as Hacking. Usage of third-party software to automate attacks, chats, and/or movements constitutes under Hacking and/or will be referred to as the "usage of third-party programs".

Punishment ranges from:

  • Permanent suspension of Game and Discord account

2.2. BOTTING
Botting refers to the simulation of automated attacks, chats, and/or movements. Usage of third-party hardware and/or physical objects to simulate such act(s) is not allowed. This is inclusive of (but not limited to) holding down skill key(s) whilst facing away from the Game window screen, using a heavy object to hold down certain key(s), passive class skills and/or skill summons (including class summons and/or boss soul summons). Punishments for the usage of third-party SOFTWARE constitutes under Hacking; where punishments listed for Botting will not be applicable for software usage.

Punishments range from:

  • Temporary suspension of Game account; 7 day(s) for first-time offenders
  • Permanent suspension of Game and Discord account

2.3. EXPLOITING
Exploiting refers to act(s) involving certain functions of the Game in which originates from glitches (also known as bugs), flaws and/or unintentional mechanics that are not intended by the Game Developer within the Game. This is inclusive of (but not limited to); attempts to replicate, duplication of items or currency, selling items or currency and/or selling of duplicated items or currency that were acquired from glitches and/or exploits — regardless of whether or not there were achieved gains towards progression, items or currency. In the event of unintentional duplication of items or currency, items are to be disposed of by deleting them with the Universal NPC for Cash items or selling them to NPCs (Non-player Character) for non-Cash items. Currency acquired from unintentional duplication is to be used to purchase items to consume them and to be disposed of with the above-mentioned methods for item disposal. Intentions to withhold information regarding glitches or to withhold items and/or currency acquired from glitches/exploits will NOT BE TOLERATED. Any information acquired of glitches/exploits is to be forwarded to the Staff at the earliest time possible.

Punishment ranges from:

  • Temporary suspension of Game account; 7 to 60 day(s)
  • Permanent suspension of Game and Discord account

2.4. SCAMMING
Scamming is a large topic and is handled on a case-by-case basis at the discretion of the Staff. Scamming is the intention and/or the act of deceiving the other party with the perception of completing a transaction under false pretense to profit from the targeted victim(s). This rule binds to both parties (inclusive of the client and the merchant) upon the establishment of an Agreement of Transaction, where transactions that do not classify under the Agreement of Transaction are bound to clients only. Instances of Agreement of Transaction is inclusive of (and is limited to): (1) the request of item reservations, (2) the act of auto-winning an item from an auction, (3) the conclusion of an auction, (4) leveling services with the exchange of in-game items and/or currencies, (5) anvil services with the exchange of in-game items and/or currencies, (6) equipment services (from the utilization of Monster Park, Oda, Absolab, Stigma, Phantasma & Arachno Coins), (7) item scrolling and enhancement services, (8) transactions involving items purchased with Vote Points, and (9) transactions involving media purchased via Art Workshops.

Punishments range from:

  • Temporary suspension of Game account; 3 to 30 day(s)
  • Permanent suspension of Game and Discord account
  • Permanent suspension of Game, Forum and Discord account (for Art Workshops)

2.5. FRAUD
Any intention, attempt or act to deceive or falsify the general aesthetic, price and/or demand that is intended for financial or personal gain is referred to as fraud; and constitutes under Scamming. Acts of fraud are inclusive of (but not limited to): clear knowledge of the current price of an item/currency and providing (and/or convincing) other players with a false market price, accepting an inaccurate or false price of an item without informing the other party, changing the appearance of an item with the intention to deceive and/or create opportunities of overlooking the original identity of the item, and/or initiating a temporary lease of item(s), currency, and/or account(s) from any player (regardless of familiarity or relation) and the failure to return it upon agreement.

Punishments range from:

  • Temporary suspension of Game account; 1 to 30 day(s)
  • Permanent suspension of Game and Discord account

2.6. FALSE BIDDING
Any withdrawal of bids must be notified to the seller where bids are only allowed to be withdrawn on the condition that the auction is still ongoing. Withdrawal of bids from an auction with an indicated date of sale is only allowed if any ONE of the following conditions are met: (1) where there are other competing bids against your own, (2) there was a revision to (and an increment from) the initial auto-win (a/w) price, (3) the date of sale in which was indicated has passed the grace period of 7 days, and (4) there was a revision to the date of sale that dates further than the initial date. Any bids made towards an auction without a date of sale can be withdrawn only if the auction is ongoing and need not meet any other conditions.

Punishments range from:

  • Strike (depending on the value of the bid)
  • Temporary suspension of Game account, 1 to x day(s); where 'x' varies depending on the bid value
  • Permanent suspension of Game and Discord account

2.7. WZ EDITING
Only approved .wz edits are allowed for the network, any other edits that are not approved will result in punishments towards any player upon usage. There are currently no updated WZ Edits approved for usage. Any form of .wz file alteration is forbidden, this includes cosmetic edits. Be cautious, if detected of an edited .wz file, you will be punished automatically upon logging into the Game. This includes any other server files that you downloaded from any other server that uses edited .wz files.

Punishments range from:

  • Permanent suspension of Game and Discord account

2.8. WRONGFUL PURCHASE/COMPENSATION
Items lost during a trade due to (1) a full inventory, (2) trying to hold more than one 'One-of-a-Kind' item, (3) from a victim of a scam, (4) destruction of item(s) due to personal negligence, and (5) loss of item(s) due to the accidental drop of the involved item(s) will not be refunded. This also applies to the rare events of rollbacks as well as purchasing wrong items from any shops within the server. We will not give compensations, do not ask for it.


2.9. ACCOUNT SHARING
While sharing an account is NOT forbidden, you are responsible for your own account, for any activity within the account. If the person you share the account with gets banned from our service, there will not be any form of reversal allowed. If you want to share account information, please do so wisely, any items were taken out from the account, deleted characters, lost items, and other losses will not be entertained if the account is shared; this includes retrieving your lost item from another account.


2.10. MAP OWNERSHIP
Map ownership refers to the temporary ownership of a map from the moment a player enters the said map on the sole condition that it is empty or vacant. Players are required to verify the vacancy of the entire area of a map by visually checking before claiming ownership or by using the @map command; failure to do so may result in the attempts to claim ownership belonging to other players that are using the map. Should there be a need to step away from your device, players are only allowed to be away for a maximum of 5 minutes; to which the ownership will be transferred to the next player after that. Any loss of map ownership includes being away for more than 5 minutes, leaving the map, disconnecting from the Game, entering the Cash Shop or Auction House, and/or dying in the map then reviving in town (on the exception that if the revival is in the same map as the death, the ownership will be retained). Any act(s) of disregarding the existing ownership of a map will be referred to as Kill Stealing; where such act(s) are strictly forbidden. Kill Stealing is inclusive of (player actions within the map where the said player does not have map ownership) such as using skills on monsters, killing monsters and/or attempts to claim ownership belonging to other player(s) that are using the map. Punishments may be imposed on a case-by-case basis for any failure to comply and/or intention to go against the warnings given if found to be Kill Stealing. Any player that wishes to file a report for Kill Stealing is to include the usage of the @map command in-game within the evidence provided; where the failure to do so will result in instant denial of your report.

Punishments range from:

  • Temporary suspension of Game account; 1 to 30 day(s)
  • Permanent suspension of Game and Discord account

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3. FORUM RULES
The terms listed under Forum Rules (inclusive of punishments) applies to the Forums only. The rule for Art Workshops is an exception and may overlap with Game accounts.

3.1. BUMPING/NECROPOSTING
Please do not post in a thread where the last post is over 14 days old; doing so constitutes under necroposting. This rule also involves +1 posting in suggestions. If you have nothing further to add to a suggestion other than agreeing, do not post. If you agree with someone, use the thanks button (temporarily unavailable until further notice). You may bump in the following sections: Free Market (every 24 hours for original posters), Off-topic, and their child forums. Users found doing so will be given a warning; repeated offence(s) will incur punishments listed below.

Punishments range from:

  • Written Warning
  • Temporary suspension of Forum account; 1 to 7 day(s)

3.2. CUSTOM USER TITLES
Please do not attempt to impersonate authority by using a user title that suggests being a staff member or anyone of authority. Examples are, but not limited to: 'Administrator', 'GameMaster', 'Moderator', 'Manager', etc. Staff shall and WILL remove any inappropriate titles. Offence(s) found will be classified under Rule 1.4 and punishments will be imposed based on the referenced rule.

Punishments range from:

  • Refer to Rule 1.4

3.3. AVATARS & SIGNATURES
Staff members may edit your signature, and infract you if deemed unacceptable. Nude and/or sexually suggestive images are obviously not allowed, drawn or otherwise. User(s) are only allowed to use signature(s) with a height of 300px or less. Staff shall and WILL remove any inappropriate avatar(s) and/or signature(s) if deemed unacceptable. User(s) found doing so will be given a warning; a repeated offence will incur punishments listed below.

Punishments range from:

  • Written Warning
  • Temporary suspension of Forum account; 7 to 30 day(s)
  • Permanent suspension of Forum account

3.4. POSTS
Posting of programs/materials that gives an unfair advantage (hacks, bots, and trainers) are strictly not allowed. Please stay on topic, check and check again which section you are posting; any post that is irrelevant to the topic will result in the post being deleted or thread being locked. Do not recreate threads with the same topic if they already have been locked. Doing so will only result in your Forum account being restricted. Topic and/or content posted should be G-Rated as the community consists of players of all ages. Users found committing an offence under this rule will be given a warning; repeated offences will incur punishments listed below.

Punishments range from:

  • Temporary suspension of Forum account; 1 to 30 day(s)
  • Permanent suspension of Forum account

3.5. ART WORKSHOPS
All workshops posted in the Forum are to either provide artwork without cost or exchange and/or with the exchange of in-game currency only. Artists that are not producing the artwork for players who have exchanged their in-game currency will be classified as Scamming. Any artist(s) found to be scamming users will have their Forum account suspended and their Game accounts to be temporarily or permanently suspended. Please refer to Rule 2.4 for acts of Scamming.

Punishments range from:

  • Temporary suspension of Game and Forum account; 7 to 30 day(s)
  • Permanent suspension of Game, Forum, and Discord account

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4. DISCORD RULES
The terms listed under Discord Rules (inclusive of its punishments) applies to the Discord only. Offence(s) committed under Rule 1 of General Rules is an exception.

4.1. STAFF COMMUNICATION
Information that players require for technical support, game support or game progression can be found either in the Game, Forum or Discord. These include protocols that each player is to follow upon encountering certain issues throughout their experience with the server (including Player Reports and Ban Appeals). For the request of assistance in-game, players are to use the '@gm' command instead. The Staff's availability on Discord is at the discretion of the individual Staff and where the availability may vary. Users are strictly discouraged in mentioning (e.g. @user) any member of the Staff for any reason excluding the response to a Staff's comments made on Discord and/or for reasons pertaining to emergency glitches or server crashes. The consecutive mentioning of a Staff falls under the interference of Staff duties and is also classified as Spamming and Rule 1.10 will apply.

Punishments range from:

  • Written Warning for the first offence
  • Written Warning and temporary assignment of the Restricted role for a second offence; 7 to 30 day(s)
  • Written Warning and temporary assignment of the Muted role for a third offence; 7 to 30 day(s)
  • Permanent suspension of Discord account for subsequent offence(s)

4.2. CHANNEL USAGE
The purpose of each channel is detailed in the '#discord-guidelines' channel under the Information category. Users are only allowed to use the relevant Discord channels based on their intended use. All channels under the Discussion category are to be used for discussion purposes only; with the exception of the limitation of images and links posted in the '#general' channel to strictly be of MapleStory-related content. Images and links of content not related to MapleStory should only be posted in the '#off-topic' channel. Users are not allowed to engage in any form of price-checking (excluding the exchange rate of Aries Points) and any activity relating to transactions. Users are not allowed to request the additional attention of the Staff for Player Reports and Ban Appeals or express their dissatisfaction with specific actions taken against specific players.

Under the Community category, the '#verification' channel is used for the manual verification of the association of Discord accounts to their respective in-game accounts and the '#market' channel is used for the sole purpose of advertising any transaction-related activity concerning in-game items and currencies only. The '#recruitment' channel is used for the purpose of seeking other players in participating in in-game activities (e.g. party quest, boss runs, dungeons) and all music-related activities on Discord are to be done in the '#music' channel only.

Under the Support category, only direct users seeking technical assistance are allowed to post in the '#technical-support' channel once every 6 hours via a ticketing system for issues that are not listed in the Troubleshooting Guide and/or in the disclaimer of the channel or for persistent issues that remain after executing methods shown in the Troubleshooting Guide. Only the Staff (and officially delegated users) are allowed to respond to users seeking technical assistance in the '#technical-support' channel. Users are allowed to post in the '#game-support' channel with discretion for issues that are not listed in the
Troubleshooting Guide, Frequently Asked Questions, Known Bugs or Bug section on the Forum. Any response of misleading and/or inaccurate information to other players in the '#game-support' channel will not be tolerated and may classify under Rule 1.2 for Trolling.

Punishments range from:

  • Written Warning
  • Written Warning and temporary assignment of the Restricted role; 7 to 30 day(s)
  • Written Warning and temporary assignment of the Muted role; 7 to 30 day(s)
  • Permanent suspension of Discord account

4.3. VERIFICATION
For the usage of the "#verification' channel, please refer to Rule 4.2. Users with the intention to opt for manual verification of their Discord account are required to provide their In-Game-Name (IGN) or Character Name of the most used character in the account (or the most used character for the most used account for players with ownership or access to multiple accounts). Upon approval of verification of the association of a Discord account to an in-game account, users will receive the Community role for full access to the '#market' and '#recruitment' channels. Users with the Community role who have made changes to their originally provided Character Name are required to inform the Staff of the change whenever possible at the earliest time for an accurate representation.

Punishments range from:

  • Written Warning
  • Written Warnings and temporary removal of the Community role; 7 to 30 day(s)
  • Permanent removal of the Community role and permanent assignment of the Restricted role
  • Permanent suspension of Discord account (for severe instances)

4.4. MARKET CHANNEL
For the usage of the '#market' channel, please refer to Rule 4.2. Users without the Community role are only able to view and search in the '#market' channel. Advertisements for any transaction-related activity are required to be limited to a maximum height of two-thirds (2:3) of the overall chat view. Users posting multiple images are to compile them into a single album via third-party image hosting website(s) and are strongly advised to utilize the horizontal space and the disabling of link previews by using the '<' and '>' symbols at the front and back of a link respectively (e.g. <https://aries.elluel.net/>).

Punishments range from:

  • Written Warning for the first offence
  • Written Warning, temporary removal of the Community role and temporary assignment of the Restricted role for a second offence; 7 to 30 day(s)
  • Written Warning, temporary removal of the Community role and temporary assignment of the Muted role for a third offence; 7 to 30 day(s)
  • Permanent suspension of Discord account for subsequent offence(s)

4.5. RECRUITMENT CHANNEL
For the usage of the '#recruitment' channel, please refer to Rule 4.2. Users without the Community role are not able to view the '#recruitment' channel at all. Advertisements for the intention to seek other players are allowed to be done so freely under the conditions that the advertisements are to be clear and indicate direct intent, the activity involved and their mode of contact. The advertisements for guilds or for guild recruitments are NOT allowed to be posted in this channel and are to be posted under the respective Guilds section on the Forum.

Punishments range from:

  • Written Warning
  • Written Warning, temporary removal of the Community role and temporary assignment of the Restricted role; 7 to 30 day(s)
  • Permanent removal of the Community role and permanent assignment of the Restricted role
  • Permanent suspension of Discord account
 
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