Reset of PIC

marc28

New member
Jan 18, 2020
10
0
1
Singapore
New or existing player?: Existing Player
Device Type (e.g. Laptop/Desktop): Desktop
Connection Type (e.g. Wired/Wireless): Wired
Operating System (e.g. Windows 7): Windows 10
Bit Type (e.g. 64-bit): 64
Description of Issue (please provide specific details on what your issue is):
I was a returning player that recently reset my PIC to be in the new format (containing the keyboard with upper case and lower case characters) from the old format prior to v.213. I was able to log in the day I created my new PIC but when I attempted to play the next day I got an invalid PIC error. I am positive that the PIC I entered was correct but it kept saying that it was invalid. Any help/suggestions?

Methods you have tried:
I followed the reset PIC option on the Aries website and did not received any email regarding of changing of 2nd password. Help
 
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