"Please make sure your connected to the internet & that Aries website is up."

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Yggdrasil57

New member
Feb 8, 2019
6
0
1
USA
New or existing player?: Existing Player
Device Type (e.g. Laptop/Desktop): Desktop
Connection Type (e.g. Wired/Wireless):Wireless
Operating System (e.g. Windows 7): Windows 10
Bit Type (e.g. 64-bit):64 Bit
Description of Issue (please provide specific details on what your issue is): Please make sure your connected to the internet & that Aries website is up. i even tried the troubleshooting and still didnt work
Methods you have tried: troubleshooting guide, exclusions, disabling virus protection
Additional remarks:
 
Eki

Eki

Active member
Jul 19, 2018
687
107
43
25
o well
Yggdrasil57 said:
New or existing player?: Existing Player
Device Type (e.g. Laptop/Desktop): Desktop
Connection Type (e.g. Wired/Wireless):Wireless
Operating System (e.g. Windows 7): Windows 10
Bit Type (e.g. 64-bit):64 Bit
Description of Issue (please provide specific details on what your issue is): Please make sure your connected to the internet & that Aries website is up. i even tried the troubleshooting and still didnt work
Methods you have tried: troubleshooting guide, exclusions, disabling virus protection
Additional remarks:
Click to expand...


Click "Ok" and the client should open.
 
L

Luscie

Member
Nov 30, 2018
144
18
18
Netherlands
Spoiler: Solution


Ensure that the following exclusions have been set:
  • Firewall: Aries.exe & MapleStory.exe
  • Windows Defender (for players on Windows 10): MS folder
  • Antivirus (if any): MS folder
Restart your PC after setting the above exclusions to apply the changes.

If you have a decent understanding of computers, you may try the following method:
Spoiler: ALTERNATE METHOD

  1. Open msconfig.exe (click Start and type 'msconfig') then disable your antivirus under both Services and Startup tabs.
  2. Restart your PC after that and run the Aries.exe client as Administrator.
  3. Should the game work; you may then enable the services one by one to identify which application(s) is blocking the game.
.
copy paste from here
 
Y

Yggdrasil57

New member
Feb 8, 2019
6
0
1
USA
Luscie said:
Spoiler: Solution


Ensure that the following exclusions have been set:
  • Firewall: Aries.exe & MapleStory.exe
  • Windows Defender (for players on Windows 10): MS folder
  • Antivirus (if any): MS folder
Restart your PC after setting the above exclusions to apply the changes.

If you have a decent understanding of computers, you may try the following method:
Spoiler: ALTERNATE METHOD

  1. Open msconfig.exe (click Start and type 'msconfig') then disable your antivirus under both Services and Startup tabs.
  2. Restart your PC after that and run the Aries.exe client as Administrator.
  3. Should the game work; you may then enable the services one by one to identify which application(s) is blocking the game.
.
copy paste from here
Click to expand...
Still didn't work I'm just about to give up I tried everything
Post automatically merged:

Eki said:
Click "Ok" and the client should open.
Click to expand...
Please I don't know ow what to do I tried everything
Post automatically merged:

Yggdrasil57 said:
Still didn't work I'm just about to give up I tried everything
Post automatically merged:


Please I don't know ow what to do I tried everything
Click to expand...
It's not opening at app I'm giving up see ya it was fun
 
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