Maplestory disconnected

[SonAquarius]

New or existing player?: Existing player
Device Type : Laptop
Connection Type : Wireless
Operating System : Windows 10
Bit Type : 64-bit
Description of Issue : When I'm in the game and on the channel about 5 minutes I disconnected. The previous version work properly but later I suffered that problem.
Methods you have tried: I already have all the requirements needed to play it including turn off antivirus, firewall, disable IPv6 but still cannot fix.

 

[Spyro]

New or existing player?: Existing player
Device Type : Laptop
Connection Type : Wireless
Operating System : Windows 10
Bit Type : 64-bit
Description of Issue : When I'm in the game and on the channel about 5 minutes I disconnected. The previous version work properly but later I suffered that problem.
Methods you have tried: I already have all the requirements needed to play it including turn off antivirus, firewall, disable IPv6 but still cannot fix.

This error refers to a poor connection to the server, since you're running on Wireless, see if you can connect to the 5G version of the network.

Otherwise, you may need to explore other options to improve your connectivity.