CLOSED Jiwol Ban Reappeal

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jiwolsama

New member
May 19, 2020
7
0
1
Malaysia
In-Game Name: Jiwol
Job of Character: Bishop
Ban Reason: Hacking (False)
Reason of Reappealing:

This ban appeal is intended to ask if the GMs could look deeper into this issue as I have not used any illegal programs which may have been considered as hacking. Even if so, I would have received an automated ban message while playing in-game if the cheats were running in the background.The only thing that I have recently adopted in my gameplay is the use of a VPN to ensure a better connection to the server. (currently residing in Malaysia and constant disconnects have been experienced prior to this) I suspect that this is a similar case to Unik whereby the IP that was used when on VPN was an already banned IP which proceeded to cause my account to be banned as well. The ban message was only displayed the next day when I tried to log in via VPN.

The same night when I got banned, I tried logging into my mule account and was able to log in while on my mobile personal hotspot. This proves that my home IP is able to connect to the server.

I hope that you can look into this issue and see that I’m innocent.


Link to Unik’s appeal:
https://elluel.net/index.php?threads/unik-ban-appeal-please-discuss-no-spam-intended.19251/

The last thing I recalled doing on my bishop before logging off consists of:
  1. NLotus Run
  2. Hellux Run
  3. NDamien Run
  4. Hanging out with my friends in the Guild HQ.
Evidence:


The link above shows that I am able to log into my mule account while using my mobile hotspot (with BetterVPN disconnected).
 

Spyro

Well-known member
Jul 17, 2018
4,869
892
113
Dragon's Cave
In-Game Name: Jiwol
Job of Character: Bishop
Ban Reason: Hacking (False)
Reason of Reappealing:

This ban appeal is intended to ask if the GMs could look deeper into this issue as I have not used any illegal programs which may have been considered as hacking. Even if so, I would have received an automated ban message while playing in-game if the cheats were running in the background.The only thing that I have recently adopted in my gameplay is the use of a VPN to ensure a better connection to the server. (currently residing in Malaysia and constant disconnects have been experienced prior to this) I suspect that this is a similar case to Unik whereby the IP that was used when on VPN was an already banned IP which proceeded to cause my account to be banned as well. The ban message was only displayed the next day when I tried to log in via VPN.

The same night when I got banned, I tried logging into my mule account and was able to log in while on my mobile personal hotspot. This proves that my home IP is able to connect to the server.

I hope that you can look into this issue and see that I’m innocent.


Link to Unik’s appeal:
https://elluel.net/index.php?threads/unik-ban-appeal-please-discuss-no-spam-intended.19251/

The last thing I recalled doing on my bishop before logging off consists of:
  1. NLotus Run
  2. Hellux Run
  3. NDamien Run
  4. Hanging out with my friends in the Guild HQ.
Evidence:


The link above shows that I am able to log into my mule account while using my mobile hotspot (with BetterVPN disconnected).

Unbanned.
 
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