[FORMAT] Technical Support Assistance

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Elyx

Administrator
Staff member
Jul 12, 2018
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Before posting a thread under Technical, ensure that you have tried searching your issue in the Troubleshooting Guide and/or have performed the methods listed but your issue(s) persists.

Please use the following format to allow us to better understand your issue and what could be causing it.

FORMAT
New or existing player?:
Device Type (e.g. Laptop/Desktop):
Connection Type (e.g. Wired/Wireless):
Operating System (e.g. Windows 7):
Bit Type (e.g. 64-bit):
Description of Issue (please provide specific details on what your issue is):
Methods you have tried:
Additional remarks:

You are strongly encouraged to provide detailed information about your issue to save time on both sides. We'll require your utmost cooperation in order to help you to get into the game at the earliest time possible.

Thank you.
 
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