Email Change Request

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JN.j

New member
Oct 10, 2018
3
0
1
Ch11 Fm1
Hi i've quitted long time ago , but recently i wanted to join back to the game but i've forgot my PIC and also i have no longer access my old email. During the process of submit email change , i think i've submit lack of details (char IGN). Any GMs can pm me so i can send you more details.
 

jmcd547

New member
Sep 13, 2018
9
1
3
Australia
just wondering if there is any progress with the administrators reviewing the tickets

it's been over a month and a half...
 

Donut

Active member
Jul 19, 2018
459
115
43
slime tree
When I submitted mine it took a month. I'd imagine it takes a while with all the information that needs to be verified and the number of requests. There are many users waiting as well. No ETA available from the looks of it.
 

jmcd547

New member
Sep 13, 2018
9
1
3
Australia
Ive been waiting for over a month and a half and still no update... No idea why some people get theirs done but some dont
 

jmcd547

New member
Sep 13, 2018
9
1
3
Australia
Yup I've been waiting over 2 months now. Many threads have been made regarding this issue and they have all quietly been moved to the 'resolved' section. For reference: https://elluel.net/index.php?threads/2-months-for-email-change.2837/#post-9030

The admins have fully acknowledged that people are having this issue on the discord, with no response to any threads or anybody asking what is going to be done.

seems like Donut had his/her email changed...? doesnt really make sense
 

Spyro

Well-known member
Jul 17, 2018
4,869
892
113
Dragon's Cave
Kindly refrain from making threads with regards to the waiting time of email change requests.

Doing so will not acquire the attention of the Staff, nor will it speed up the process.
 
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