Cannot Change My E-Mail

detrax

New member
Jan 13, 2022
2
0
1
Philippines
Good day. I have been trying to change the email associated to my account but it keeps on saying that I am giving the wrong information. I can still log in my account but forgot the PIC. I want to change the email since the previous one was hacked.
 

Aiur

i like purple
Staff member
Nov 10, 2021
1,070
412
83
Nova's Dungeon
Good day. I have been trying to change the email associated to my account but it keeps on saying that I am giving the wrong information. I can still log in my account but forgot the PIC. I want to change the email since the previous one was hacked.

Hi,

Unfortunately, if you have forgotten the answers to the security questions set during account creation, you are then unable to change your email.