<ArkSnow> Ban Appeal

[snowfarrun]

In Game Name : ArkSnow
Job of Character: Ark
Staff who banned you : No idea
Reason For Ban : unsure
Why should we give you another chance? : Came back from a 4 months hiatus, had to reset both password and PIN via website because they were too old, onc I tried to log in after resetting both, I got this message. I was able to reach character select screen prior to resetting pin and password.
Image of ban message*: https://i.gyazo.com/thumb/1200/b24741226dcf45c84f182f7d650c845d-png.jpg

 

[Spyro]

In Game Name : ArkSnow
Job of Character: Ark
Staff who banned you : No idea
Reason For Ban : unsure
Why should we give you another chance? : Came back from a 4 months hiatus, had to reset both password and PIN via website because they were too old, onc I tried to log in after resetting both, I got this message. I was able to reach character select screen prior to resetting pin and password.
Image of ban message*: https://i.gyazo.com/thumb/1200/b24741226dcf45c84f182f7d650c845d-png.jpg

Try logging in again.

Edit: As you have not responded, we will assume that the situation has been resolved.