Account already logged in + Too many password attempts

Pimoha

New member
Feb 7, 2020
4
0
1
USA
Roughly 2 days ago I was in the cash shop when suddenly my game crashed and after reopening my client and logging in, it gave me the message my account was already logged in. My friends told me to simply go onto the website and unstuck my account, no worries. I go on the website but then after failing my password attempt due to caps lock being on by accident it blocked me from having access to my account for 30 minutes. Annoying but oh well, over 1 hour goes by and still cannot log in. 12 Hours go by and still the same message. I end up requesting a password reset, waited 24 hours and got the email finally, changed my password however it still does NOT let me log in and still gives me my blocked for 30 minutes message. While the game client still tells me I am currently logged in and my friends as well see my account as logged on. Anything I would be able to do?

IGN: Pimoha
 

Jion

Member
Aug 13, 2018
60
10
8
United States
Not sure about the too many password attempts part, but I’ve had the “crashing in the cash shop issue” before. Basically, if you disconnect in CS or AH you can use unstuck to fix it.

If it doesn’t work, you’ll need to wait for a server reset for it to be fixed (like a maintenance, when the admins bring the server down). You’re stuck until then.