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  1. #1
    Juvenile firewall97's Avatar
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    Exclamation Crush after choose na server!!!!!!!!!!!!!!!!!!!

    I already try all the way like create a shortcut and change the target name to Aries.exe GameLaunching.
    I already download microsoft visual studio 2015 x64 and x84.
    I reinstall the game by using Nexon setup and use Aries client and alternative client also no use.
    As for the ElluelC.dll, every time i open Aries client it will auto delete, i close all antivirus, firewall also no use.
    Every time I choose NA server, it will jump back to desktop and show MapleStory has stopped working.

    who can tell me what to do.

    and I using window 10 64bit.
    intel(R) HD Graphic 5500 and Nvidia Geforce 920m.
    Last edited by firewall97; 01-11-2017 at 12:27 AM.

  2. #2
    Juvenile firewall97's Avatar
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  3. #3
    Shinigami Zeta KazeGax's Avatar
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    You forgot to include the name of the Anti Virus software you're using.

    Also, add the client files or the maplestory folder to the exceptions of the Anti Virus when it's turned off.
    Or you possibly have missed a setting which causes the Anti Virus to keep 'working' and deleting the files.

  4. #4
    Un-official Tech Support Epsilon Darksta's Avatar
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    Quote Originally Posted by firewall97 View Post
    I already try all the way like create a shortcut and change the target name to Aries.exe GameLaunching.
    I already download microsoft visual studio 2015 x64 and x84.
    I reinstall the game by using Nexon setup and use Aries client and alternative client also no use.
    As for the ElluelC.dll, every time i open Aries client it will auto delete, i close all antivirus, firewall also no use.
    Every time I choose NA server, it will jump back to desktop and show MapleStory has stopped working.

    who can tell me what to do.

    and I using window 10 64bit.
    intel(R) HD Graphic 5500 and Nvidia Geforce 920m.
    Hi Firewall,


    First of all, I recommend doing what is called a FULL shutdown before we continue, to make sure all your memory cache is cleared, preventing any re-occuring bugs.

    To do this for Windows 10: http://windowsten.info/tutorials/576...own-windows-10

    Also, in the maplestory folder CUT the video file called 'OPENING' out from the folder, and put it some where safe (You will need to put it back to patch later!!!). A lot of people are reporting that not skipping the video long enough causes them to crash on region select, but this just removes the video all together from the launcher making it easier!

    Regards,

    Darksta

  5. #5
    Juvenile firewall97's Avatar
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    I already try disable my ashampoo antivirus but also no use.
    Last edited by firewall97; 01-11-2017 at 11:01 AM.

  6. #6
    Juvenile firewall97's Avatar
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    Quote Originally Posted by Darksta View Post
    Hi Firewall,


    First of all, I recommend doing what is called a FULL shutdown before we continue, to make sure all your memory cache is cleared, preventing any re-occuring bugs.

    To do this for Windows 10: http://windowsten.info/tutorials/576...own-windows-10

    Also, in the maplestory folder CUT the video file called 'OPENING' out from the folder, and put it some where safe (You will need to put it back to patch later!!!). A lot of people are reporting that not skipping the video long enough causes them to crash on region select, but this just removes the video all together from the launcher making it easier!

    Regards,

    Darksta
    I juz try what u say, but still same, crush on choosing NA server.

  7. #7
    Un-official Tech Support Epsilon Darksta's Avatar
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    Quote Originally Posted by firewall97 View Post
    I juz try what u say, but still same, crush on choosing NA server.

    Hi Firewall97,


    open Regedit (Windows button + R then type regedit then press enter. Or go to start and type regedit and then press enter.) and
    try delete Wizet keys, a.k.a. the Wizet folder located at

    If you are using a 32 bit version of Windows:
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wizet

    If you are using a 64 bit version of Windows:
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\W izet

    (just select the wizet keys/folder by clicking on it and then press delete)

    Kind regards,

    Darksta

  8. #8
    Juvenile firewall97's Avatar
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    Quote Originally Posted by Darksta View Post
    Hi Firewall97,


    open Regedit (Windows button + R then type regedit then press enter. Or go to start and type regedit and then press enter.) and
    try delete Wizet keys, a.k.a. the Wizet folder located at

    If you are using a 32 bit version of Windows:
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wizet

    If you are using a 64 bit version of Windows:
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\W izet

    (just select the wizet keys/folder by clicking on it and then press delete)

    Kind regards,

    Darksta
    Hi Daeksta,

    still same getting meassage MapleStory has Stopped working.==

  9. #9
    Un-official Tech Support Epsilon Darksta's Avatar
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    Quote Originally Posted by firewall97 View Post
    Hi Daeksta,

    still same getting meassage MapleStory has Stopped working.==
    Hi Firewall97,

    Open start -> run -> type: %localappdata%.

    See if there is any folder in there named AriesMS or along those lines, and delete it.

    Also have you tried running in compatability mode? Windows 7 seems to work more for more people.

    Kind regards,

    Darksta
    Last edited by Darksta; 01-11-2017 at 02:48 PM.
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  10. #10
    Juvenile firewall97's Avatar
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    Quote Originally Posted by Darksta View Post
    Hi Firewall97,

    Open start -> run -> type: %localappdata%.

    See if there is any folder in there named AriesMS or along those lines, and delete it.

    Also have you tried running in compatability mode? Windows 7 seems to work more for more people.

    Kind regards,

    Darksta
    Hi Darksta,

    i try what u tell me, no any folder name AriesMS in %localappdata%.
    i try le running in compatability in window 7 seems no work for me.
    i install again by using Nexon launcher also no use.

 

 

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