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  1. #1
    Juvenile Prillya's Avatar
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    [Win10] Aries won't start on my new laptop.

    Hey everyone!

    Some days ago I got my new laptop with Win10. When I start AriesMS, the Nexon SEcurity Guard thing opens but nothing happens after that. Any advice?

  2. #2
    Un-official Tech Support Epsilon Darksta's Avatar
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    Quote Originally Posted by Prillya View Post
    Hey everyone!

    Some days ago I got my new laptop with Win10. When I start AriesMS, the Nexon SEcurity Guard thing opens but nothing happens after that. Any advice?
    Hi Prillya,

    Are you able to try and open it for me again but this time see if maplestory.exe starts at all in your processes? (ctrl + alt + del -> task manager -> sort by name and look for maplestory.exe)

    Also a fresh install might do the trick, aswell as making sure you ALWAYS run as Administrator.


    Regards,

    Darksta

  3. #3
    Juvenile arel's Avatar
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    Quote Originally Posted by Darksta View Post
    Hi Prillya,

    Are you able to try and open it for me again but this time see if maplestory.exe starts at all in your processes? (ctrl + alt + del -> task manager -> sort by name and look for maplestory.exe)

    Also a fresh install might do the trick, aswell as making sure you ALWAYS run as Administrator.


    Regards,

    Darksta
    Having the same problem on my laptop.
    MapleStory.exe does appear in the task manager but not for long.
    I tried a fresh install, making sure I was running as an administrator, tried multiple compatibility modes (windows 7/8/10), running after performing a clean boot, nothing seems to be working. On the verge of giving up. Please help us laptop users.

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  5. #4
    Un-official Tech Support Epsilon Darksta's Avatar
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    Quote Originally Posted by arel View Post
    Having the same problem on my laptop.
    MapleStory.exe does appear in the task manager but not for long.
    I tried a fresh install, making sure I was running as an administrator, tried multiple compatibility modes (windows 7/8/10), running after performing a clean boot, nothing seems to be working. On the verge of giving up. Please help us laptop users.
    Hey guys,

    Make sure your graphics cards are up to date: https://support.microsoft.com/en-au/...-in-windows-10

    Also give this a try; seems to be a hot one for fixes tonight!

    -Right click Aries.exe and create a shortcut, right click that shortcut and select Properties.
    -Go to Shortcut.
    -Look in target to see the lines C:\Nexon\MapleStory\Aries.exe
    -Change lines according to this C:\Nexon\MapleStory\Aries.exe GameLaunching
    -Apply settings and run shortcut as Administrator

    Kind regards,

    Darksta
    Last edited by Darksta; 01-11-2017 at 11:28 PM. Reason: windows 7 link -> windows 10
    IGN: Danksta - Hayato - 210 || Discord Name: Darksta#7731 || www.facebook.com/DarkstaAU
    Server Discord: https://discord.gg/bX9S22A

  6. #5
    Night Walker Gamma Hakushakuu's Avatar
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    Quote Originally Posted by arel View Post
    Having the same problem on my laptop.
    MapleStory.exe does appear in the task manager but not for long.
    I tried a fresh install, making sure I was running as an administrator, tried multiple compatibility modes (windows 7/8/10), running after performing a clean boot, nothing seems to be working. On the verge of giving up. Please help us laptop users.
    Do you have any other games running in the background?

  7. #6
    Juvenile arel's Avatar
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    Quote Originally Posted by Darksta View Post
    Hey guys,

    Make sure your graphics cards are up to date: https://support.microsoft.com/en-au/...-in-windows-10

    Also give this a try; seems to be a hot one for fixes tonight!

    -Right click Aries.exe and create a shortcut, right click that shortcut and select Properties.
    -Go to Shortcut.
    -Look in target to see the lines C:\Nexon\MapleStory\Aries.exe
    -Change lines according to this C:\Nexon\MapleStory\Aries.exe GameLaunching
    -Apply settings and run shortcut as Administrator

    Kind regards,

    Darksta
    drivers are up to date. tried the shortcut method, didn't work either. this is frustrating.

    Quote Originally Posted by Hakushakuu View Post
    Do you have any other games running in the background?
    no.

  8. #7
    Un-official Tech Support Epsilon Darksta's Avatar
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    Quote Originally Posted by arel View Post
    drivers are up to date. tried the shortcut method, didn't work either. this is frustrating.


    no.
    Hi Arel,

    When you did a clean install, what source did you use? the 6 part setup, all in one, or the launcher? Try doing a clean install with the launcher, RUNNING NORMAL MAPLE FIRST, closing it, restarting your PC, and THEN trying with AriesMS. This has beeen a pretty good fix too.

    Also look in your local appdata (start + r -> run -> %localappdata%

    And look for an AriesMS folder, if you find it, delete it.

    Kind regards,

    Darksta
    IGN: Danksta - Hayato - 210 || Discord Name: Darksta#7731 || www.facebook.com/DarkstaAU
    Server Discord: https://discord.gg/bX9S22A

 

 

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